Reliable Facilities Management for Your Property – Fast, Compliant, Hassle-Free

Stay compliant, protect your sites, and resolve issues without the admin headache.

Verity delivers on-demand FM support built around the needs of busy Facilities Managers.

Facilities and building services represent up to 25% of total costs for some organisations in the UK—making every FM decision an opportunity to protect profit.

Why Facilities Managers Choose Verity

  • Rapid FM support, when you need it most

    When things go wrong, speed matters. Verity delivers rapid response for urgent FM issues across the UK — no waiting, no back-and-forth. From leaks to power loss, we mobilise fast so you can keep operations moving.

  • No delays or chasing

    You’ve got enough on your plate without chasing updates. With Verity, you’ll deal with a single point of contact who keeps you informed, answers when you call, and gets things done without delay.

  • Nationwide service, local expertise

    Whether it’s one site or a national portfolio, Verity gives you consistent, compliant FM across the map. One provider. One process. Zero gaps in service.

  • Friendly experts in commercial property

    We understand the demands of commercial real estate. Our FM solutions are built for retail, office, and industrial — whether sites are live, void, or in transition. We know what matters, and we act on it.

Hard FM Services

  • Mechanical & Electrical (M&E) maintenance
  • Plumbing & drainage
  • Heating, ventilation & air conditioning
  • Fire safety systems (alarms, sprinklers, extinguishers)
  • Emergency lighting
  • Electrical testing & PAT testing
  • Lifts & escalator maintenance
  • Building fabric repairs (walls, windows, doors, roofs)
  • Energy management & sustainability systems (BMS, smart meters)
  • Water hygiene & Legionella control
  • Security systems (CCTV, access control, alarms)
  • Gas safety & compliance checks

Soft FM Services

  • Commercial cleaning services
  • Waste management & recycling
  • Grounds maintenance & landscaping
  • Pest control
  • Security guarding & reception/concierge services
  • Workspace management & space planning
  • Office moves, furniture & fit-out support
  • Washroom hygiene & sanitary services


Our Process

From urgent repairs to routine checks, our FM process keeps buildings safe, operational, and ready — without disrupting your day. This is how our support will look:

We’re not just a provider, we’re your property partner.


Step 1: Log Your Requirement

Tell us about your repair, inspection, or service need.

Our promise: One point of contact — no call-centre runaround.


Step 2: Rapid Scheduling

We assign the right contractor from our vetted national network — often same day.

Our promise: Minimal downtime, faster resolution.


Step 3: Work Completed

Repairs, inspections, or services delivered to agreed specifications.

Our promise: Quality-assured, compliant outcomes.


Step 4: Reporting & Updates

Receive photographic evidence, job notes, and completion confirmation.

Our promise: Always audit-ready with a clear paper trail.


Step 5: Ongoing Support

Planned maintenance or urgent call-outs — we’re ready when you are.

Flexible, scalable FM across every site.



Responsive Services, Built for Commercial Property

Service — What’s Included


Pest Control

Responsive, discreet pest management for commercial sites


Emergency Locksmith

Lock changes, entry access, and site security


Void Property Clearance

Safe, fast clearance for vacated or abandoned premises


Property Compliance Inspections

Checklists for safety, insurance and lease obligations


Commercial Security Solutions

Guards, alarms, monitoring, keyholding and boarding


Emergency Property Repairs

Plumbing, glazing, electrics — handled by trusted trades



Client Showcase

How Verity’s on-demand Facilities Management helped a UK multi-site operator cut downtime, reduce complaints, and keep sites inspection-ready.

Verity FM engineer attending a commercial site

Challenge:

Frequent call-outs across a small portfolio (retail & office). Slow response from multiple contractors,
rising costs, and growing tenant complaints. Risk of non-compliance on basic H&S checks.

Solution:

Verity provided a single point of contact and same-day scheduling. We deployed vetted, local engineers for
urgent repairs (plumbing, glazing, electrics), set up routine inspections, and introduced
clear job updates with photos and completion notes.

Results:

  • Same-day response achieved on 82% of urgent tickets
  • Average time-to-fix cut from 72h → 28h
  • Tenant complaints reduced month-on-month
  • Sites stayed inspection-ready with routine checks
  • One contact, zero chasing – clearer comms and control


Same-day call-outs


One team, nationwide


Audit-ready updates


Save Our Number for a Rainy Day

From vacant unit inspections to urgent repair works, Verity helps you keep control of your FM duties — without chasing contractors.



0333 613 4582