Verity Commercial Services ESG Policy Statement

Introduction

At Verity Commercial Services, our mission is to assist commercial landlords in effectively managing and reducing business rates on their empty properties. We are committed to integrating Environmental, Social, and Governance (ESG) principles into our business operations, recognising that our work impacts not just our clients, but the broader community and environment as well. This policy outlines our commitment to sustainability, social responsibility, and ethical governance practices that ensure we operate with transparency, integrity, and accountability.

Environmental Impact

Verity Commercial Services is dedicated to minimising our environmental footprint, both in our office operations and through the services we provide. Our key environmental commitments include:

  • Sustainable Office Practices: We are committed to reducing our environmental impact by adopting sustainable practices within our office. This includes waste reduction initiatives, recycling programs, and the responsible use of resources.
  • Digital Operations: We prioritise digital solutions to reduce the need for physical paperwork, thereby conserving resources and reducing waste. By conducting our business predominantly online, we minimise our environmental impact and encourage our clients to adopt similar practices.
  • Carbon Footprint Reduction: We are committed to tracking and reducing our carbon emissions. This includes minimising business travel, supporting remote work options, and participating in carbon offset programs to balance our environmental impact.  Additionally, we actively contribute to reforestation efforts by planting trees to help offset our carbon footprint and support global environmental sustainability.
  • Property for Good: Faithful promotes Corporate Social Responsibility through the ethos of using Property for Good by supporting local faith communities. Property owners can register with Faithful to unlock their property’s potential as a space for local worship and prayer, while also benefiting from reduced costs. As office leases expire, this approach provides a cost-effective solution for landlords facing increased vacancies or reduced rents.

Social Responsibility

At Verity Commercial Services, we believe that our success is closely linked to the well-being of our employees and the communities in which we operate. Our social responsibility initiatives include:

  • Employee Well-being and Benefits: We prioritise the health and well-being of our employees by providing comprehensive benefits, including private healthcare and additional holidays each year. We also offer flexible working arrangements to support work-life balance and ensure our team members can thrive both personally and professionally.
  • Workplace Environment and Personal Development: We foster a positive and inclusive work environment, offering regular training and development opportunities to help our employees grow their skills and advance in their careers. We promote active learning, as we believe that continuous learning motives our employees excel in their roles.  In addition, we provide fresh fruit, milk, and other refreshments daily, along with organising lunches and social activities to promote team bonding and well-being.

 

  • Mental Health Support: Recognising the importance of mental health, we provide access to counselling services for any employee who may need support. Additionally, we have trained Mental Health First Aiders to offer immediate support and guidance when needed.  We are committed to ensuring our team has the resources they need to maintain their mental and emotional well-being.
  • Property for Good: Verity Commercial Services supports Corporate Social Responsibility through the ethos of using Property for Good by partnering with local faith communities. Property owners can register with Faithful to unlock their property’s potential as a space for local worship and prayer, while also benefiting from reduced costs. As office leases expire, this approach provides a cost-effective solution for landlords facing increased vacancies or reduced rents.
  • Community Engagement and Charity: Verity Commercial Services is dedicated to giving back to the communities we serve. We support local charities and community initiatives that align with our values, encouraging our employees to volunteer and participate in charitable activities. Our focus is on making a positive impact through both financial contributions and active involvement.

Governance

Verity Commercial Services is committed to maintaining the highest standards of governance, ensuring that our business practices are ethical, transparent, and accountable. Our governance principles include:

  • Ethical Business Practices: We operate with integrity, adhering to all relevant laws and regulations. We enforce a strict zero-tolerance policy toward unethical behaviour, including corruption, fraud, and any form of exploitation.
  • Transparency and Accountability: We believe in transparency in our operations and decision-making processes. We regularly communicate our ESG performance to stakeholders and are committed to continuous improvement in our governance practices.
  • Data Privacy and Security: As a company that handles sensitive client information, we prioritise data privacy and security. We implement robust security measures to protect our clients’ data and comply with all data protection regulations.
  • Board Oversight and Stakeholder Engagement: Our leadership team actively oversees the implementation of our ESG strategy, ensuring these principles are embedded in our business operations. We engage with our stakeholders regularly to understand their needs and expectations, incorporating their feedback into our ongoing ESG efforts.

Corporate Social Responsibility

Property owners working with Verity Commercial Services can benefit from financial reductions and contribute positively to their local communities by keeping habitable buildings open and in use. This reduces dilapidation and encourages business in the area, aligning with Corporate Social Responsibility principles that appeal to both property owners and councils.

Conclusion

At Verity Commercial Services, we are dedicated to integrating ESG principles into our operations, recognising that our responsibilities extend beyond financial performance. Through our commitment to environmental sustainability, social responsibility, and ethical governance, we strive to create long-term value for our stakeholders, positively impact our community, and contribute to a more sustainable future for all.